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COVID-19 Resources

Find the latest facility data, visitation updates, vaccine information, news and resources pertaining to the Novel Coronavirus (COVID-19).

Attention:

Ciena Healthcare facilities continues to follow federal and state COVID-19 guidance for healthcare settings, guidance that includes:

  • Visitation guidelines
  • Core principles of COVID-19 infection prevention that includes but is not limited to
    • Use of PPE, including masks for all visitors
    • Encouragement of good hand hygiene, social distancing when possible, and focused cleaning protocols

We appreciate your cooperation and support.

Visitation Status

Per CMS, indoor visitation is currently allowed for all residents, and vaccination status does not affect the ability to visit. However, visitors are still required to follow facility policies, wear appropriate PPE, and observe physical distancing during their visit.

Please be mindful of our residents, associates, and other visitors. If you exhibit signs and symptoms of COVID-19, have recently tested positive for COVID-19, or have had a recent exposure to COVID-19, please delay your visit. 

Our Commitment

Ciena Healthcare facilities are committed to effective communication. We regularly update residents, families, and employees to changes in facility status and policy as needed and as deemed appropriate. This COVID-19 Resources page is an extension of these efforts and also serves as a means to update the communities we serve.

Here you will find the latest information on COVID-19 vaccines and how they impact long-term care. We are committed to educating residents, employees and the general public about the importance of vaccines in limiting the further spread of this deadly virus. Resources from the Society for Post-Acute and Long-Term Care Medicine (AMDA) and the Centers for Disease Control & Prevention (CDC) were used in creating this page.

Where Should I Look for Accurate Information on COVID-19 Vaccines?

  • It is important to seek information from reliable sources. Social media is full of misinformation and opinions based on that misinformation.
  • Here are some helpful links:
    • CDC
    • FDA
    • State and local health department websites are also great resources for locality-specific COVID-19 vaccine information.

      Is Our Facility Able to Administer COVID-19 Vaccines and Booster Doses?

      • Current and new residents will be educated on and offered the COVID-19 vaccine or Booster dose if/when they are eligible.
      • CDC Webpage on Booster Shots

                    How has Ciena worked to stop the potential spread of COVID-19?

                    • Our facility has been implementing and acting on guidance from external agencies such as the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS), and the Department of Health and Human Services at the state and local level since February 28, 2020.
                    • We are continually monitoring ALL residents and staff for CDC-recognized symptoms and changes in conditions.

                    What happens if a resident tests positive for COVID-19?

                    • Residents who have tested positive receive supportive care in an appropriate care setting per CDC guidance. If additional treatment for a resident is required, we will transfer to the local hospital and communicate with loved ones accordingly.

                              How can I stay informed of what is happening at the facility?

                              • Please be sure your contact information, including email address and phone number is current in the event the facility needs to contact you.
                                • If you need to make changes or confirm your information, please call the facility.
                              • Periodically visit the facility website to see if there has been new information posted.

                              Center for Disease Control & Prevention COVID-19 Information

                              Centers for Medicare & Medicaid COVID-19 Page

                              CDC COVID Data Tracker

                              Department of Health and Human Services COVID-19 Page

                              Michigan Department of Health and Human Services COVID-19 Page

                              The Centers for Medicare and Medicaid Services (CMS) issued a memo in September 2020, revised September 2022, with directives concerning nursing home visitation. Whereas previous versions of the memo outlined certain parameters for restricting visitation at nursing homes in response to the COVID-19 pandemic, the September 2022 update eliminates these restrictions.

                              VISITORS - What to Know Prior to Arriving for a Visit

                              • Indoor visitation is allowed for all residents.
                              • Vaccination status does not affect the ability to visit. 
                                • However, the best and most proven way to keep your loved one in our facility safe is to get vaccinated if you’re eligible!
                              • Visitors must be willing and able to:
                                • Wear a face covering for the duration of their visit. The facility can provide visitors with a new surgical mask upon arrival.
                                • Follow hand hygiene requirements.
                                • Observe appropriate physical distancing for the duration of their visit.
                              • Whenever possible, we do ask that visitors observe our recommended visiting hours. 
                                • For more information on recommended visiting hours, please contact our facility.
                              • Visitors are strongly encouraged to share their vaccination status with our facility.
                              • Although CMS does NOT recommend, visits are allowed for all residents even if they are in transmission-based precautions or quarantine, or if an outbreak investigation is underway at the facility. 
                                • Visitors for residents in transmission-based precautions or quarantine will be required to wear all PPE (N-95 mask, face shield, gloves, and gown) and physical distance for entire visit.
                                • Visiting during an outbreak investigation or visiting a resident in transmission-based precautions or quarantine puts the visitor at increased risk of contracting COVID-19.

                                            VISITORS - What to Expect During Your Visit

                                            • Per CMS, in-room visitation (rather than visits in common areas) is preferred whenever possible to mitigate potential risk to other residents.
                                            • Poor behavior by visitors and disregard for state or Federal orders is NOT ACCEPTABLE.
                                              • Failure to adhere to the core principles of COVID-19 infection prevention will result in termination of the visit.
                                            • Food and drink may be brought to a visit but should not be shared.
                                            • Smoking is not permitted during a visit.
                                            • Large gatherings of visitors should be avoided.

                                              PLEASE NOTE: A resident has the right to refuse to receive visitors and the facility staff must honor those wishes. If this occurs, facility staff will attempt to connect the resident with their visitors by offering a window visit, or a live video/phone call.

                                              Please be mindful of our residents, associates, and other visitors to the building. If you exhibit signs and symptoms of COVID-19, have recently tested positive for COVID-19, or have had a recent exposure to COVID-19, please delay your visit.

                                              Thank you for your cooperation and understanding.