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The facility is nice, clean, and well-maintained. The staff are friendly and helpful, and also knowledgeable. They were good to my mother for the short time that she was there. I would recommend the facility to others.

– Joanne M.

I came to The Laurels because I needed to get on my feet again after my hip replacement surgery. Everything was great here and because of the great nurses and therapists, I can get back up on my feet! Holly was my favorite nurse; she offered a lot of encouragement and excellent follow up. Everyone went above and beyond. Thank you all! I would recommend The Laurels to anyone!

– Alberta R

Our senior community has had the pleasure of partnering with Regency of Shelby Township for several years, and their professionalism and commitment to exceptional care continue to stand out. Every patient we’ve referred to Regency has returned with nothing but positive experiences.
Their physical therapy department is outstanding; the admissions and social work team is an absolute dream to work with — always advocating for their patients and ensuring every transition is handled with compassion and attention to detail.
The community itself is beautiful, clean, and inviting — it truly doesn’t feel like your typical skilled nursing facility. Whenever I’m asked to recommend a trusted local nursing community, Regency of Shelby Township is always at the top of my list.
Thank you to the entire Regency team for being true advocates for your patients and wonderful partners in care!

– Amie C.

"I had a great stay, the service was very prompt and the Therapy department was excellent, they were so helpful and more than patient with all the residents."

– Guy M

My grandpa had a wonderful stay at Royalton. The facility is beautiful.

– Tracie T.

“If you can't stay at home, Maplewood of Shane's Village is the next best place.  I feel like I have good help.”

– Dorothy M

This place is a hidden gem in Chagrin Falls. Helpful staff, with a solid therapy department.

– Tom H

I had a loved one who stayed at Qualicare for about a month. I have no complaints, and they do show your loved ones compassion, and their customer service is great!

– Kenny G.

Shows care and takes constructive feedback to make improvements and changes to improve performance and customer satisfaction. Khristian's admissions were excellent in the intake process.

– George S.