Privacy Policy

Internet Privacy Statement

Ciena Healthcare and its affiliated facilities ("Ciena," "we," or "us") use cookies and similar technologies on our websites.

Information Collected Automatically

When you visit our websites, we and our service providers may automatically collect certain information about your visit, such as your IP address, browser and device information, operating system, pages visited, referring website, general location, and information about how you interact with the website.

This information may be collected through cookies, pixels, tags, analytics tools, and similar technologies.

How We Use Information

We may use information collected through these technologies to operate, secure, maintain, and improve our websites; understand website usage; identify technical issues; and measure the effectiveness of our communications.

We may use third-party service providers for website hosting, security, analytics, advertising, website functionality, and related services. These providers may receive information through cookies and similar technologies in connection with the services they provide.

Contact Forms

Our facility webpages may include forms that allow you to request information or contact a facility. These forms may request your name, email address, telephone number, and offer an area to type an optional message.

Please do not include medical information, diagnoses, treatment information, or other sensitive health information in the optional message field. If you need to communicate health information to a facility, please contact the facility directly using the contact information provided on its webpage.

Information submitted through a contact form will be used to respond to your inquiry and for related administrative purposes.

Cookies and Browser Controls

Our websites use cookies and similar technologies automatically and do not currently provide a separate cookie preference tool. You may be able to block or delete cookies through your browser settings. Blocking cookies may affect the functionality or performance of the website.

Tracking Technologies and Third-Party Services

We use cookies, pixels, tags, and similar technologies operated by us and third-party service providers. These technologies may support website analytics and performance, security and fraud prevention, website functionality, embedded content, communications, and advertising and measurement activities.

Depending on the page, service, or technology used, these technologies may collect or receive information such as IP address, browser and device information, cookie or device identifiers, page URLs and referring pages, approximate location, website interactions, advertising click and conversion information, interactions with video or other embedded content, and information submitted through website forms.

We use this information to operate, secure, analyze, and improve our websites; prevent spam and automated abuse; respond to inquiries; provide website functionality and embedded content; measure the effectiveness of advertising and communications and support targeted advertising based on your interactions with our websites. Third-party service providers may process and retain information in accordance with the services they provide and their applicable privacy practices.

Health Information and HIPAA

Certain Ciena Healthcare affiliated facilities are subject to the Health Insurance Portability and Accountability Act ("HIPAA"). HIPAA governs the use and disclosure of Protected Health Information by HIPAA-covered entities and their business associates.

This Website Privacy & Tracking Notice describes information collected through our websites and does not replace the applicable facility's Notice of Privacy Practices, which describes how Protected Health Information may be used and disclosed and explains individuals' rights regarding that information.

For information about HIPAA privacy practices, please review the applicable Notice of Privacy Practices.

Changes to This Notice

We may update this notice from time to time to reflect changes in our practices, technologies, or applicable law. Changes will be posted on this page with an updated Effective Date.

Contact Us

Questions about this notice or our website privacy practices may be directed to:
privacy@cienahealthcare.com