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My Mom is a resident at Courtney Manor. Even though her memory is failing, she is always happy and upbeat when I stop in to see her. The staff keeps you updated on her progress and there are many activities to keep them engaged during the day. I highly recommend Courtney Manor.

– Deb

Fountainview Rehab facility is clean and beautiful. The staff is friendly, professional and attentive. Therapy was amazing and helped me walk again. Very encouraging therapists. Lots of daily activities if you choose to participate and an ICE CREAM PARLOR! 🥰

– Shirley

My mother stayed at Regency at Westland Newburgh/Ford from August 10th to September 12th. While it is a very nice facility, it is very evident that they are very short staffed and/or lack compassion for a very vulnerable population. Special kudos to Jennifer, CNA and Kaycee, CNA. If they were assigned to my mom, I knew she would be very well cared for. It is very obvious that they throughly enjoy caring for others. They are very compassionate, patient and efficient. My mom is non-verbal from a stroke, thus it required patience, attentiveness and compassion. She was admitted here to gain strength before transferring home. Our family made it our duty to frequently visit her due to instances of other residents roaming in her room, delayed call light response of up to as long as 35 minutes, not to mention she was left in her wheelchair after therapy for at least 6 hours. When administration was notified of her being left in a wheelchair for an extended period of time, she stated that she would follow up and asked me “Do you want your mother to go to bed at a certain time?” I explained to her that sitting too long anywhere is a risk for pressure ulcers/bed sores. The goal of my communication was just to ensure this didn’t happen again. After all my mom is an adult. Overall, it was an “ok” stay but only because we strongly advocated for my mom and ensured we frequently visited. Some people are not as blessed to say the same thing. I will also say that anytime I spoke to anyone on the phone, I felt rushed and unheard this also included social work. Proceed with caution and do your research! I hope this helps someone else.

– Mekeia

Lorraine Schaffner, Director Of Marketing, is such an amazing and compassionate person. I highly recommend The Laurels of Massillon for Families seeking out a home for their loved ones. She is very involved in crafts, monthly senior club brunches and will help you with any questions along the way. Thanks for all you do for our families and loved ones. What a Great team at The Laurels of Massillon.

– krystal

My father has early dementia and is very hard to please. He has been at Laurel or norworth for a couple months now and seems to be much happier. He is finally getting the care he needs. Everyone seems very friendly and genuinely caring. During his recent surgery and hospital stay the facility was very good about reaching out to us and checking on him.

– Miranda

Just spent almost 2 weeks at this facility. Most of the staff was incredible especially George and Sarah. The facility is very clean and food great! They treated y husband with respect too!

– Vickie

This place is absolutely amazing, clean and has caring nice staff.

– Destiny

Out of all the places I’ve worked at , I can truly say Laurels is my favorite place. The staff is generous & effective. The residents & building is even more kind & beautiful . Laurels is a great place to work or live / receive treatment !

– Boogie

They are a clean facility they have activities they are respectful caring people they make y ou feel loved and accepted they keep the rooms clean they clean them everyday they are very helpful and mindful of ur emotions and wants and needs they take in mind foods u don’t like and they have food that u can request when u get something on ur tray u don’t like they handle u with care they go above and beyond to help and make sure ur getting the best care therapy here is amazing they are very mindful and encouraging u and congratulating u on ur progress I recommend them their is no visiting hours u can get visitors at any time they can stay as long as they want no one is allowed to spend the night they have refrigerates in the rooms u get ur own they have rooms that u share a room and some rooms are private they are truely amazing people here the nurses are always checking on u all the time they have an activity room where u can hang out watch tv do activities and puzzles they have a little court yard with a swing and three swings for the kids they are kid friendly they love kids they adored my son so I highly recommend this place their is so much I can say about this place we have phones in the rooms we can get mail here we can have our own clothes to wear we have a tv and clock a bed stand and a closet dresser a table with two chairs and a refrigerator some rooms have a wall that decides and some only have a curtain that divides the rooms so they are good with the residence

– Melissa

My cousin was recently at this facility for iv therapy and rehab for 2 weeks and she received outstanding care. The staff (especially Monica) was very attentive and took great care of her. If ever you or your family are in need of assistance, I would recommend Regency at Westland 100%!

– Janice

Caring and compassionate staff who go above and beyond to care for their residents. From the top down, the staff truly cares about the well being of every individual that steps foot into this facility.

– Lisa

My grandmother was here. It is a fabulous place. I highly recommend care here.

– Lana