My mother has been here since her fall in April. She started in rehab and moved to Long Term Care. I have been in EMS for almost 40 years. In EMS, we see the good, the bad, and the ugly; when it comes to nursing homes. I am very comfortable with having my mother here, at the Laurels. The staff has been nothing but great! Mom has such positive things to say, from the food, to the treatment, to the activities. No one wants to see their mom moved into a long-term care facility; but, I couldn't ask for a better situation to have her in, than the Laurels! If you're lucky enough to get your loved one here, you can relax and know they are being well cared for, well fed, and their needs are being met!

– Thom

I am/was a resident of this facility I was a resident at The Laurels of Bon Air after breaking both ankles. After surgery I needed physical therapy. I could not put weight on either leg when I arrived at the facility. I was dependent and needed assistance. I experienced kindness and helpfulness by the staff. I enjoyed the meals. I got used to the routine. The physical therapy was my way back to regaining strength and ability to walk again. The recovery is ongoing. I am especially thankful to the occupational and physical therapists who worked with me. They have patience and help to motivate you to appreciate every milestone you make. All the staff were pleasant and encouraging. The rehab staff is a great team. My son came to town to support me. I had encouragement from him and his willingness to support me was amazing. Friends and family can make such a difference while you are getting rehab. I am grateful for the care I received. The medical staff helped me and all associates made my stay a great learning experience. I had a private room on the first floor which helped navigating the unit. I am thankful for everyone who contributed to my ongoing recovery.

– Bozbob

Love working for this great company!

– Emily

My aunts experience was top notch. Excellent staff & activities and therapy made her stay go by faster. She loved the food and private room.

– DrugzFallin

Okay, I think of any other place to take the loved ones in need rehabilitation. Clean facility from this dad. Therapy is the best, and everyone is willing to go above and beyond to make your family’s members. Stay a excellent experience..

– JeMari

A beautiful clean facility with caring and friendly staff.

– Blind

Thanks Pam for all your help and for treating my family like it was yours.The rehab staff was great also my dad is so much better because of you guys . thanks again for your patience and support .

– Sirromkv

The staff at the Laurels are simply amazing. You are always greeted with a smile and warm hello. If I could give the front desk 100 stars I would. And Pamela deserves an award for her compassion and diligence. I recommend anyone that has a love one in need of excellent care to visit them immediately.

– LiSonia

The staff at this facility care and it shows. Everyone we met were friendly, speaking to the guest and families with compassion and understanding. My aunt was skeptical about coming for rehab but I must say when it was time to leave she wanted to stay! She raved about the activities and delicious meals. Our family would recommend this facility to everyone in need of rehabilitation.

– Cheryl

First, I want to say, I usually read peoples reviews, but I had to do one for myself and tell you how great my experience was at the The laurels of Bon Air I came in as a private duty aid to assist a client I found that facility was very nice and clean and all the people were wonderful especially this one young lady. Her name is Pamela Childs whenever I ran into her she always had a beautiful smile on her face. She answered all my questions she just made me feel like I was a part of their team even though I work for an agency she encouraged me to apply for a job there, which I’m going to do very soon. I think when you have people in a place like Mrs Child’s they make you feel more comfortable, she was very easy to talk to and you could ask her any question and you know that you’re getting a honest answer. I would recommend the laurels at Bonair to any family that’s looking for a secure, a clean place with a loving staff for your family member Last, but not least, I would like to thank Mrs Childs for making my experience the best.

– BigBoy Trucking

The Laurels at Bon Air is both friendly and compassionate. All take pride in the care delivered. The Director of Admissions, Pamela Chiles, is a seasoned and knowledgeable professional who places residents and families in the forefront of what she does each and everyday. Her commitment and dedication are apparent which allows her to move fluidly and sincerely through all her conversations and engagements. Ms. Chiles is an outstanding person to be on your side.

– Bonita

The staff at The Laurels was amazing. Pam was caring and knowledgeable. She made my uncle stay there easy. I appreciate Pam and the staff at the Laurel Bon Air for taking great care of my uncle!

– Nikki