I've been here for 26 years! Very great place and my 2nd home for these many years, caring for all of our guest whom are part of my family. Im Very grateful and would not choose any other place for employment.

– Wendy

My 35 year old son has been a resident of the Laurels for 5 1/2 years now! He is non-verbal and very neurologically compromised with a complex medical history. The Laurels is his care family and I truly feel they love him like their own. Even being non-verbal, they all “know” him and know how to understand and and communicate with him. He goes to many of the activities and spends a lot of time at the nurse’s station where they are always joking with him and entertaining him. They are very cognizant of his needs and fully know when something is not quite right with him. They communicate problems and needs with us well and are always open to any issues I need to share. Just to mention a few who take great care of him are Bailey, Joy, Steve, Laura and of course Amanda, who facilitates effective communication as needed!

– Marianne Tysinger

Would not have my mother-in-law at any other facility. Staff are like family and treat her like their own. Thanks!

– Sabrina

My dad just left the Laurels after a extensive hospital stay. He was very happy with the entire Physical Therapy department. He had some good nurses and any problems were always handled fairly quickly. We are thankful for him regaining his strength and being able to come home and walk again!

– Cindy

This rating is purely for nurse Tiffany - the one who calls my grandmother "Zoomi Zoom". THANK YOU. Your kind and compassionate heart is everything anyone could hope for in health care. You are an absolute angel. <3

– Rainbow

The CNA's were for the most part quick and efficient. There were a few times I had to wait over 2 hrs but only a few. They were definitely under staffed. And not many on standby Incase one got sick. Which did happen while I was there. They would not let her leave 3rd shift work even with a fever and diaria. Bedside manor was very polite, considerate and compassionate. So they rate very, very good in my book. The nurses depending on who you got for the day and night were pretty much in sync with each other. They had a schedule to go by and even though I had to get used to the new times of taking my medicine and privately didnt agree, they were steady. I rate them as very good. The OT and PT had excellent work results with me even though I was limited on how much I could do because of my knee. My knee needs surgery so they did really good considering. Now the time we're a little sketchy. It seems they were willing to work with you. Tried to be flexible, but you never knew when they were coming for you. Since that's a minor issue I rated them very, very good. Now getting a hold of any official like social worker, or management, and especially a doctor was the worst. Never did see the doctor after my initial first day. Which I barely remembered because I was still pretty sick. I called to see him several times.i rate him pretty low. Social worker did come see me like four times. But seemed like they or she was very over worked. I rate them very, very good at their work. House keeping was always happy time. They did an excellent job and were always in a good mood. Or good at faking. I rate them excellent.

– Chris

Very friendly and helpful people become a friend

– Jane

This nursing home is the best! Take care each patient, every days bath, every two hours change and reposition patients, is amazing care for the residents. Others nursing home don’t care. The staff is really good.and professional!!

– Alexandra

Friendly and responsive staff. Kept me well informed about my mom's care. Took time to get to know my mom and helped her to keep her spirits up during her rehabilitation. Thank you all.

– TKoci

As a employee of The Laurels of Chatham, I have had an amazing experience working along side management and staff. The company is excellent to work for. "The more you read, the more things you will know. the more you learn the more places you will go". - Dr Seuss. I will forever be grateful for everything I learned here. I will continue my nursing journey and will always remember the foundation I received from my employment here.

– Amanda

In the four weeks he was at The Laurels, my father's experience was very positive. The staff accommodated our desire to be very involved in his healing. For the first few nights, we appreciated that we were allowed to take turns staying overnight with Dad to learn the rhythm of The Laurels, watch the staff's interactions with Dad and learn The Laurels Way. After a few days, we were confident that Dad would get the good care he deserved and that we expected for him and we switched to visiting every day. Every member of the staff including nurses, assistants, cleaning staff, physical therapists, and administrative staff were attentive, responsive, respectful, communicative, and caring towards us and our father. The staff answered our questions fully and professionally so that we always knew where Dad was on his path to wellness. During Dad's time at The Laurels, his room was kept clean and cheery and care was taken to accommodate his preferences for food, light, privacy, etc. We were very glad to see the security measures in place and guest tracking procedures in place during COVID. All in all it was a good experience and we feel lucky that The Laurels is here to help when we need it.

– Lesley

Very friendly, professional, patient focused staff. In addition, they have great staff retention in both the business and clinical side. By far the best skilled nursing facility in the area.

– Tim