I love the Laurels of northwich it's an excellent facility for physical rehab I enjoy the people that work here specially my CNA that I have most of the time her name is Sephora she is so kind and nice and takes care of me excellently and never complains always does what she needs to do and explained thoroughly everything she does. The staff is amazing here from physical therapy to the people that directly work with you the nurses I would recommend this place to anybody especially if they have family I would send my family here and that means a lot to me because they treat you like family.

– Cathleen

My father has early dementia and is very hard to please. He has been at Laurel or norworth for a couple months now and seems to be much happier. He is finally getting the care he needs. Everyone seems very friendly and genuinely caring. During his recent surgery and hospital stay the facility was very good about reaching out to us and checking on him.

– Miranda

This place is absolutely amazing, clean and has caring nice staff.

– Destiny

Out of all the places I’ve worked at , I can truly say Laurels is my favorite place. The staff is generous & effective. The residents & building is even more kind & beautiful . Laurels is a great place to work or live / receive treatment !

– Boogie

They are a clean facility they have activities they are respectful caring people they make y ou feel loved and accepted they keep the rooms clean they clean them everyday they are very helpful and mindful of ur emotions and wants and needs they take in mind foods u don’t like and they have food that u can request when u get something on ur tray u don’t like they handle u with care they go above and beyond to help and make sure ur getting the best care therapy here is amazing they are very mindful and encouraging u and congratulating u on ur progress I recommend them their is no visiting hours u can get visitors at any time they can stay as long as they want no one is allowed to spend the night they have refrigerates in the rooms u get ur own they have rooms that u share a room and some rooms are private they are truely amazing people here the nurses are always checking on u all the time they have an activity room where u can hang out watch tv do activities and puzzles they have a little court yard with a swing and three swings for the kids they are kid friendly they love kids they adored my son so I highly recommend this place their is so much I can say about this place we have phones in the rooms we can get mail here we can have our own clothes to wear we have a tv and clock a bed stand and a closet dresser a table with two chairs and a refrigerator some rooms have a wall that decides and some only have a curtain that divides the rooms so they are good with the residence

– Melissa

I highly recommend Laurels of Norworth to anyone in need of excellent care. My wife came to this facility for Hospice care and was treated like family. The room was clean and well maintained. Communication between staff and hospice services was excellent. The facility delivered on everything that we had previously discussed. The staff was friendly and compassionate which contributed to her smooth and comfortable transition.

– RIchard

My son received skilled nursing, p/t and o/t for 3 weeks. He was tube fed so I can’t comment on the food. The employees are top notch! Very friendly and caring. They greeted patients by name. I recommend a single room if your insurance will pay for it. There was a woman across the hall with dementia that yelled constantly. We felt sorry for her. She probably didn’t know where she was. Our son was given earplugs. Not sure what else could be done. After we left we had problems with g-tube and spoke with Patience, his nurse. She had us bring him back in and fixed the problem. Jada and Mary working the front desk were always cheerful and helpful. Therapists were encouraging without being pushy. The outdoor area was a nice escape when 4 walls seemed to be closing in. We felt our son got excellent care.

– Sharon

This facility has exemplary employees. They all are friendly, compassionate, and caring. I’m really treated like family. I would recommend The Laurels of Norworth to everyone that needs an excellent level of care. In fact, my Mother is my roommate!

– Christy

I am currently a hospice social worker and had a patient who moved from their home to the Laurels of Norworth due to needing more care. My patient received excellent care while residing at the facility and family was happy that they continued to get her out of bed, into her wheelchair and to activities while she could. The staff at The Laurels of Norworth communicated effectively and efficiently with all of the hospice staff to ensure continuity of care and that our patient’s needs were being met. Every time I would visit my patient, she would never have anything negative to say about the staff, facility and was happy with the overall care she was receiving. Family also was happy with the care of the facility and communication between the facility and hospice services.

– Courtney

I've had a great experience with the admissions & social services teams at the Laurels of Norworth, especially with regards to getting arrangements made for residents to receive hospice care in a timely manner. I appreciate the professional collaboration!

– Brad

The care was excellent. All my needs were met. Everyone was friendly and eager to help me at all times

– Patricia

My sister is currently. Her arrival was seamless and her stay has been pleasant and productive.

– Robin