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Laurels of University Park

For individuals who are in need of long-term care and short-term sub-acute rehabilitative services, we offer high quality care in a state-of-the-art facility with modern-living amenities and hospitality.

Conveniently located within five miles of three northwest Richmond hospitals, our 145-bed facility is a perfect choice for you or your loved one.

We’re All About You, and we’re here to provide personalized care from highly qualified, professional and compassionate staff with focused attention and innovative best practices.

photo of a smiling medical professional

We're All About Making You Feel At Home.

We believe that from the moment you walk in to the facility, we have a responsibility to offer you the best. Be it services or experts, we endeavor to make you smile with satisfaction.

  • Professional care that feels personal
  • Pristine home like living environments
  • Healthy meals that actually taste great
  • Compassionate caregivers
photo of a happy family with medical professional

We're All About Offering The Best Career Opportunities!

We’re all about making Ciena the best place to work in the healthcare industry. We offer unrivaled benefits that provide for employees' physical and emotional needs. We always strive to create an environment of respect, compassion, and belonging for everyone. If you are committed to providing the highest level of care and services to our guests and community, your next opportunity is just a click away.

  • Health & Wellness
  • Worklife Balance
  • Career Advancement
  • Educational Opportunities
  • Employee Perks
  • Additional Benefits

CAREERS

Testimonials and Google Reviews

It's All About What Our Guests & Employees Think About Us

On May 17, 2024 - Both of my parents and I were blessed to have them move to the Laurels at University Park. My parents are 87 & 89 years old now - each having several medical issues. The amazing staff on the Washington Hall every day has been Professional, Friendly, Loving, Caring, Helpful, Uplif... Read More

– Sheri

I was at the Laurels for a month rehabbing a broken. I can say with certainty that the employees, save for a couple, truly care about the comfort and progress of their clients. Even though the food could be improved they do their best with what they're given. Make sure you ask what the smoking rules... Read More

– Dan

Outstanding workers and management.

– Devyn

I had an excellent stay, with service and care from the staff on the skilled unit. The manager, nurses and aides, are very professional and knowledgeable. I would highly recommend this facility to anyone in need of care.

– Leonard

My parents both moved to the Laurels in May 2024. The Staff is totally amazing. My parents have loved every minute living at the Laurels. The medical care, food Service, Activities, & Housekeeping, Thank you. [names removed]. Knowing my parents are so loved & cared for is such a wonderful feeling. I... Read More

– Sheri

This nursing home is amazing!! Especially the staff on the Washington wing. My mother who is mentally disabled is being treated with care and dignity here at the Laurels of University Park. At her stay at a Previous nursing home, she was neglected by some staff members causing her to have her right... Read More

– Crystal

I was admitted to the Laurels of University on 1/16/24 after being hit while riding my scooter and ending up in MCV/VCU for 2 1/2 weeks. Being here at the Laurels of University Park, was a good place for me to recuperate. The staff here was excellent, including the rehab department. The CNAs did the... Read More

– Vernon

My mom was in for rehab and she really enjoyed the atmosphere and the staff was very nice she says! So if she's happy that's all that matters to me !! Thanks guys!;

– Leslie

My 83-year-old mother in-law was a resident of your facility under the care of the Regency Unit led by Charisse Hembrick. Charisse and her team were kind, professional, and went above and beyond to meet my mother in-law's health needs. They were patient and helped our family during a very trying tim... Read More

– Michelle

I was recently in the SNF portion of this facility following a hospitalization for more skilled nursing and therapy to regain my strength. This facility far exceeded my expectations for care and treatment. All of my nurses were beyond caring, highly attentive, and professional and I also received o... Read More

– Charlecia

I have been a resident of Laurels of University park on four occasions and my experience there exceeded my expectations. Their physical therapy department gets a very high rating from me for the crew goes beyond their duties to ensure each of their clients receive the best of care. I strongly recom... Read More

– Deborah

My 82 year old was a resident after suffering from several pulmonary embolisms which did extensive damage to his organs, as well as disrupted his short term memory, speech, and mobility. My wife and I choose this facility after looking at the favorable reviews, and the level of care that he receive... Read More

– Duane

Services

Laurels of University Park offers a full spectrum of post-hospital services, from a short-term rehabilitation stay to long-term nursing care.

Nursing & Rehabilitation


  • Cardiac Rehabilitation
  • Dementia or Cognitive Deficit Management
  • Dialysis Care Services
  • Hospice Care
  • Neuro Rehabilitation
  • Occupational Therapy
  • Palliative Care
  • Parkinson's Disease Program
  • Physical Therapy
  • Respiratory Management
  • Respite Care
  • Restorative Nursing - ADL Care
  • Speech Therapy / Speech Language Pathology
  • Wound Management

Staffing


  • Licensed Administrator
  • Director of Nursing
  • Director, Admissions and Marketing
  • Physician Medical Director
  • Registered Nurses and Licensed Practical Nurses
  • Certified Nursing Assistants
  • Rehabilitation Coordinator
  • Physical, Occupational and Speech Therapists
  • Dietary Manager
  • Therapeutic Recreation Director
  • Wound Care Team
  • Licensed Social Worker
  • Registered Dietitian
  • Dental, Vision and Podiatry Services

Amenities


  • Private Guest Rooms
  • Wheelchair Accessible Bus
  • Private Dining
  • Rehab Gym
  • Spa
  • Beauty and Barber Shop
  • Coffee Shop
  • Chapel
  • Courtyard
  • Garden
  • Cable/Satellite Television Hookups
  • Wall Mounted Televisions
  • Wi-Fi Internet Access

Directions to Laurels of University Park

2420 Pemberton Road Richmond, VA 23233
Directions

Take a Virtual Tour

The best way to tour our facilities is always in person, but if you would like to take a quick peek online, take our virtual tour below or contact us for more information.

Insurance

Please contact your insurance representative and the Ciena Center if you do not see your insurance plan. The participation in an insurance plan does not guarantee payment for services provided. Please contact your insurance representative and our staff to verify coverage.


  • Medicaid
  • Medicare

Advocacy

Skilled nursing facilities (SNFs) like Ciena Healthcare provide crucial services for our most vulnerable population: the frail and elderly. Today’s SNFs have significantly evolved over time to provide both long-term comprehensive care and short-term rehabilitation services. However, in comparison to other medical settings, especially hospitals, SNFs are often overlooked for important resources and funding.

As health care evolves, skilled nursing facilities are increasingly providing care previously delivered in hospitals. Nationwide, the 65 and older population will double over the next 20 years. By 2040, it could triple. As our population ages, SNFs are becoming increasingly vital to the care and wellbeing of our seniors.

SNFs need advocates and allies to actively engage with their representatives and speak up about important issues facing our industry. This page is designed to share ways you can help support SNFs and the vital services they provide for our elders.


Contact Your Elected Officials and Voice Your Support for SNFs!

It is crucial the voices of SNF supporters be heard by Congress. Members of Congress value their constituents’ opinions and it is critical they hear from our advocates and allies.

Click here to locate your elected officials and “Speak Up” for SNFs!


American Health Care Association Action Center

The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represents the collective interests of more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities.

Click here to support the pressing issues AHCA is pursuing with the federal government.

Get In Touch

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