I recently had the opportunity to tour this facility with Ginny and I was so impressed. The building was neat and clean, the gym is huge and organized. Most importantly, it was apparent the staff was engaged and truly cared about their residents.

– Kevin

Our experience at the Laurels of Willow Creek was a positive one, especially considering the challenges that come with any skilled nursing/rehab stay. Ginny and Mary were true assets to us throughout the process. Their guidance, advocacy, and willingness to talk through various scenarios made a tough time more manageable. What stood out most was their genuine commitment not just to the immediate care of patients, but to their long-term well-being. The front office staff was equally impressive. They’re friendly, resourceful, and always willing to help. They took the time to answer questions and explain options, never making us feel rushed or overlooked. The facility itself was consistently clean and well-maintained, with staff regularly seen disinfecting and tidying common areas. The PT, OT, and SLP teams were excellent. They made every effort to schedule a full day of therapy and pushed patients to achieve the best possible outcome. Their dedication and encouragement make a real impact on the recovery process. I’m thankful for their support, care, and professionalism during a time when it was needed most. As someone with over a decade as a firefighter/EMT, I have been inside of hundreds of these style of rehab centers. This is one of the very few I have been impressed with.

– Jamie

I am incredibly pleased with Ginny Lockett and Mary O'Brien in admissions. The are so caring and compassionate and are a fabulous resourse. nursing care and rehab here have been exceptional. dr martinez is #1. i highly recommend this facility.

– Bruce

Wonderful place and very caring staff

– Shannon

I am truly amazed by the way the conduct of the administrator and every employee,they do not spread discord, gossip,or loud and rude to each other, awesome place

– Shelly

My mother received excellent physical therapy at the Laurels of Willow Creek for a shoulder injury. Michelle and all the staff were so great to her! The Administrator clearly runs a tight ship full of wonderful caring staff who want to be there not only for rehab but also for long-term residents. We have both recommended several friends who also have shared the same experience. We cannot recommend The Laurels of Willow Creek enough!❤️

– Caryn

I had a great experience at the Laurels of Willow Creek. They have an outstanding and very caring staff. Highly recommend.

– Byrnina

I have to say the communication and hard work I see the staff exhibit in their daily routines is fantastic. Collaboration and communication are crucial when it comes to coordinating care for patients.

– Nick

I'd give this place 10 thumbs up if I'd have them! This place is fun and entertaining. The nursing staff is excellent to me.

– John

Working with people who are friendly and care about their jobs is a blessing. All of my co-workers took great care of my Aunt while she was a patient. Out facility doctor, Martinez, actually takes the time to listen to his patients and explain their care. And super importantly, the building is kept clean.

– Jamie

This place has amazing caring staff. From the Admin Ginny who helped get my mom placed in here after her horrible stay at Johnston Willis hospital. Ginny was so kind and helpful. Her first nurse was Karen OMG can't have enough words to say how compassionate she was. Her second nurse was Sunny ☀️ and yes her name truly represents her on the job skills. Carlos and Malik were amazing always offering to help when needed. And Jamie her nurse for a few nights was always so attentive and making sure my mom had amazing care. They provided comfort and security at a time it was definitely needed. PT and OT at this facility are great to get your loved ones back on their feet. The culture here is a happy environment for staff and patient alike. The rooms are kept clean and accommodating. The corporate office needs to invest in a fresh coat of paint and definitely give these people a raise. They are so compassionate about their careers and the care of your loved ones. I would definitely recommend to anyone your senior citizen will be well looked after here.

– Abigail

Ginny was excellent!!!

– Lorraine